Tuesday, April 06, 2010

Planar PL1910M-BK

SYMPTOM:
Flashing LED, No Picture

PROBLEM:
Monitor is in faulted state from power spike (supposedly). I think they put a little bit of coding in the firmware to make a certain % of their monitors do this after XXX amount of days. There is little no no documentation explaining how to recover from this supposed Fail-Safe Mode. There is nothing on the screen saying "HEY, THIS MONITOR IS IN PROTECTION MODE. PRESS & HOLD THESE BUTTONS TO FIX." 
I wonder why they wouldn't make it say that? 


Don't they know that most people won't know how to bring it back from the failure mode?


 Don't they know that most people don't have time to screw around and call tech support or find another PC to use to try and uncover some hidden documentation about how to bring their monitor back to life? 


Don't they know that most people will just throw this monitor away and go buy a new one? 


YES, THEY DO KNOW THIS.


THIS IS THE INTENTION.   



SOLUTION:
WITH THE MONITOR UNPLUGGED, PRESS & HOLD THE TWO BUTTONS TO THE LEFT OF THE POWER BUTTON. WHILE STILL HOLDING THE BUTTONS DOWN, PLUG IT IN. THE LED WILL FLASH GREENAMBERGREENAMBERGREENAMBERAT THIS POINT, RELEASE THE TWO BUTTONS. 


THIS MIGHT TAKE A FEW TRIES TO GET IT RIGHT, 
BUT IT WILL COME BACK ON.


I PROMISE YOU.

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